Refund policy
Wear Insane
At Wear Insane, we want you to love what you wear. If you're not completely satisfied with your purchase, we're here to help.
Returns
We offer returns and exchanges within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused, unwashed, and in the same condition that you received it.
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The item must be in its original packaging with tags attached.
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Proof of purchase or order ID must be provided.
Items that do not meet these conditions may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
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Items purchased during clearance or sale
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Gift cards
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Items that are used, washed, or damaged by the customer
Exchanges
We offer free exchanges for size issues (subject to product availability).
To request an exchange, please contact us within 7 days of delivery.
Refunds
Once we receive and inspect your returned item:
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We will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days.
Refunds will be issued to the original payment method used during purchase.
Return Shipping
Customers may be responsible for return shipping costs, unless the product received was damaged or incorrect.
Shipping charges are non-refundable.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
We will arrange a replacement or refund.
Contact Us
If you have any questions about returns or refunds, please contact us:
📧 Email: wearinsane.in@gmail.com
🌐 Website: wearinsane.in
